We are in an era where all aspects of life are affected by the speed of development of technology and the internet. Business is no longer the same. The character of HR in the digital era has begun to show the difference.
We believe that it takes more than one training to be able to implement a change. PARADIGM LEARNING is here as a learning platform that offers various types of training that will help you to improve your competence professionally, supported by professional trainers and coaches who are experienced in their fields. With several existing features, you can access the training easily and see the progress of the training you are taking.
Any company that wants to lead must be able to adapt, change quickly, and break away from industry standards, while embracing bold, new visions of what customer service is all about. Service excellence should be more than just a goal. It should be the direct by-product of the company culture and the efforts to improve the overall customer experience. The SERVICE EXCELLENCE CULTURE program was designed as a result of customer feedback received by PARADIGM, from various industries in Indonesia, who have an overwhelming need to provide higher standards of customer service. This is a comprehensive program that includes a fun, interactive method of training, combined with group coaching, individual coaching, and online learning. Click here for detailed information.
The challenges of communicating effectively can impact us in many ways: individually, as part of a team, dealing with our colleagues, handling clients, etc. Lack of clarity, lack of buy-in, or entrenched positions can cause misunderstandings, defensiveness, poor work quality and wasted time. Our programs are designed to help unite teams behind common goals and move individuals forward, by understanding common strengths and resources, as well as defining small strategic steps that team members can easily commit to. Whether you are leading a team, managing performance or working with clients, Solution-based communication will help get you and your team focused on your goals and moving in the right direction The SOLUTION-BASED COMMUNICATION program was designed to deliver observable results in communication and work behavior. It’s a combination of a wide range of techniques, across several industries, put together by PARADIGM, with an emphasis on providing engaging and powerful teamwork activities and achieving a higher standard of customer service. It is a comprehensive program that includes a fun, interactive method of training and group coaching. Click here for detailed information.
A traditional approach to problem-solving is analyzing the problem thoroughly before generating solutions. Although this route can produce some useful insights and ideas, it will often lead to a negative and counterproductive outcome. Fortunately, there is a positive and powerful alternative: A focus on finding the solution, rather than unraveling the problem. Concentrating on the solution sounds logical, yet it is rarely put into practice. This is not surprising, considering that a focus on solutions requires a radical shift in our paradigm, our way of thinking. Unlike conventional ways of dealing with problems, we start and act with the (desired) end result in mind. Focusing on the solution is a proven way of bringing change to people, teams and organizations. The approach skips beyond attempts to reveal the causes of a problem, and goes directly to finding a solution. Click here for detailed information.
An innovative organization is able to distinguish itself from the traditional management method where the leader gives instruction and the team members follow. In many modern organizations, where the generation gap is often visible, the traditional approach will no longer work as effectively as in years past. A people-based organization must revamp their management approach from one-way instruction to creating excellence-based collaboration. In order to create a sustainable culture in an organization, we must begin with leadership. A leader aims to inspire by action, through consistent, effective communication on a daily basis. A thorough understanding of Excellence Leadership, combined with an internal understanding of the leaders' self-awareness and ability to map out team strategies, is necessary in order to develop a leader that is understanding, able to adapt to various changes happening inside the organization and ready to embrace new systems, as needed.. The EXCELLENT LEADER PROGRAM program was designed to address these needs and to provide a foundation to build effective and adaptive leaders. Click here for detailed information.
The PARADIGM PROFESSIONAL BUSINESS ENGLISH INTENSIVE training course was designed to assist professionals wishing to improve their ability to communicate in practical business situations, especially when working in a multicultural environment. The course will combine practical English communication skills, with specific daily business interactions. The course is designed for those that have at least a minimum ability to speak English. The main objective is to have students become more comfortable using the language for daily business practices, such as conducting meetings, coordinating with co-workers and delivering presentations. Click here for detailed information.
The ability to communicate in public (public speaking) is a soft skill that is most-widely used by professionals, especially when presenting, persuading audiences, motivating employees, and conveying ideas during important meetings. Ideally, public speaking does not only focus on what is conveyed but also on how to convey the message to the intended audience. PARADIGM’s PROFESSIONAL PUBLIC SPEAKING training is designed to improve the quality of public communication so that professionals can appear more confident, more persuasive and more professional.The ability to communicate in public (public speaking) is a soft skill that is most-widely used by professionals, especially when presenting, persuading audiences, motivating employees, and conveying ideas during important meetings. Ideally, public speaking does not only focus on what is conveyed but also on how to convey the message to the intended audience. PARADIGM’s PROFESSIONAL PUBLIC SPEAKING training is designed to improve the quality of public communication so that professionals can appear more confident, more persuasive and more professional. Click here for detailed information.
Aryo Moedanton
TRAINER
Aryo Moedanton adalah seorang Dosen dan Entrepreneur, memiliki lebih dari 8 tahun pengalaman di bidang Pelatihan dan Konsultasi Sumber Daya Manusia terutama di bidang Komunikasi, Manajemen bisnis.
Ia juga berpengalaman lebih dari 6 tahun di Dunia Event Management dan Organizing khususnya di acara konferensi dan olahraga.
Saat ini Aryo mengajar Kewirausahaan, Komunikasi, dan Pengembangan Keterampilan / Inovasi di Universitas Bakrie serta menjabat sebagai Head of Innovation & Transformation Lab.
Rama Dhonanto
Trainer & Coach
Rama memiliki pengalaman berkarir selama 17 tahun di telekomunikasi dan digital industri di 3 negara.
Rama adalah praktisi Terapi Perilaku Kognitif (CBT) bersertifikat. Beliau pernah menjadi mentor bisnis di universitas-universitas ternama di Indonesia dan pernah menjadi pembicara di acara-acara bergengsi di Google, Facebook, dan Cisco.
Meski sebagian besar pengalaman berbasis ilmiah, metode pengajarannya cukup praktis, berorientasi pada manusia, dan kolaboratif untuk menghasilkan pengalaman belajar yang berdampak.
Tiara Ayuwardani
English Program Specialist
Tiara adalah pelatih bahasa Inggris bersertifikat TESOL, dengan pengalaman lebih dari 10 tahun sebagai pendidik untuk anak-anak, remaja, hingga dewasa. Ia memiliki pengetahuan yang luas di bidang pendidikan bahasa Inggris, terutama persiapan untuk TOEFL, IELTS, serta bahasa Inggris untuk bisnis.
Melalui pengalamannya, Tiara telah membantu lebih dari 1.000+ siswa serta klien-klien seperti UNILEVER, TASPEN, OLX Autos, Jakarta Eye Center, dll.
Cinta Maulida
Program manager
Cinta is a BNSP-certified national trainer and professional coach, with nearly eight (8) years of experience in training and development, for private companies, state-owned enterprises, government and youth communities. Prior to joining PARADIGM, Cinta led several national, and international event committees, which helped her to become familiar with case studies on leadership, communication, service and teamwork
Her passion for people and organizational development led her to join PARADIGM. Apart from being a professional trainer, she is also an active coach for personal development and leader acceleration programs
Peggy Putri
Co-Founder & COO
Peggy is a Certified Professional Coach (CPC) and BNSP-certified national trainer, with nearly 15 years of experience, as a practitioner in the service industry. Having an educational background in the hospitality sector, and being a certified Customer Experience Professional, Peggy is very fond of case studies in the world of service, hospitality, and the HORECA Industry.
She is widely-known, and respected, as a trainer and coach who creates fun, stress-free, highly-impactful, training experiences. Her passion for people development, and education, led her to co-create PARADIGM.
H. Clay Myers
Co-Founder & CEO
Clay is a Certified Professional Coach (CPC) and TESOL-certified English trainer, with more than 25 years of experience as an educator in the United States, Europe and Asia. He is from Virginia, USA, and has extensive knowledge in the field of teaching, especially professional communication, broadcasting and business English.
The ultimate vision we want to achieve is to maximize the value of education, combined with solid work principles, to help more people achieve their goals through PARADIGM.
